Enterprise Fixed Mobile Convergence

Wi-Fi, Femtocells, and Picocells for SOHO, Small, Medium, and Large Businesses

Research Report

Pages
95
Deliverables
Released
3Q 2009
Product Code
RR-EFMC-09
Price
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Enterprise fixed-mobile convergence (FMC) can mean mobilizing desktop applications or the convergence of networks, devices and applications. The definition which determined the analysis in this report was voice and data services access using cellular and Wi-Fi access points connected to fixed line broadband networks. Enterprises which adopted Wi-Fi FMC several years ago enjoyed the benefits of in-building wireless coverage, lowered cellular services costs, and leverage of existing assets. Presently, lower cellular services costs and the deployment of cellular DAS systems are mitigating the benefits of Wi-Fi FMC. Cellular FMC using picocells and femtocells is new to the enterprise market and will target primarily SOHO and small businesses. But Wi-Fi FMC is getting a boost from growth of dual-mode cellular/Wi-Fi smartphones. These devices will have 90% of the smartphone market by 2014.

This study presents analysis of both Wi-Fi and cellular FMC technologies focusing on the value of these solutions to SOHO, small, medium and large size businesses in commercial buildings of different sizes.

What Questions Does This Report Answer?

  • What changed market conditions are both limiting and driving growth of Wi-Fi and cellular FMC solutions to the business?
  • How will in-building wireless Distributed Antenna Systems affect enterprise FMC?
  • What will be the impact of LTE on enterprise FMC?
  • Has 802.11n changed how people view FMC applications in the workplace?
  • What is the effect of home and personal usage on enterprise FMC?
  • Will downloadable VoIP applications such as from Skype change the supplier environment for FMC solutions to the enterprise?
  • How will the 3GPP specifications of IMS, RCS and VCC change enterprise FMC?

Who Needs This Report?

  • Wireless operators
  • Wireless network infrastructure vendors
  • In-building wireless solution providers
  • Distributed antenna systems vendors
  • Unified communications vendors
  • Enterprise FMC solution providers
  • Enterprise systems and equipment manufacturers
  • Wi-Fi operators
  • Wi-Fi aggregators

Table of Contents

Executive Summary: Top-Line Forecast
Wi-Fi FMC Drivers
Wi-Fi FMC Inhibitors
Cellular FMC Drivers and Inhibitors
Conclusions & Recommendations: Medium & Large Businesses - All Building Sizes
Conclusions & Recommendations: SOHO & Small Businesses - Buildings < 100K Sq Ft

Section 1.
Executive Summary

1.1. Enterprise Fixed Mobile Convergence
1.2. FMC Solution Analysis - Drivers and Inhibitors
1.2.1. Costs
1.2.2. Reach and Coverage
1.2.3. Connectivity
1.2.4. Capacity
1.2.5. Control
1.2.6. Convenience/Functionality
1.2.7. Security
1.3. Forecasts

Section 2.
Recommendations

2.1. FMC Recommendations for Serving Businesses by Size of Building
2.1.1. Medium and Large Businesses - All Sizes of Buildings
2.1.1.1. Control
2.1.1.2. Connectivity
2.1.1.3. Coverage
2.1.1.4. Capacity
2.1.1.5. Costs
2.1.1.6. Convenience
2.1.1.7. Security
2.1.2. SOHO and Small Businesses - Buildings Less than 100,000 Square Feet
2.1.2.1. Control
2.1.2.2. Connectivity
2.1.2.3. Coverage
2.1.2.4. Capacity
2.1.2.5. Costs
2.1.2.6. Convenience
2.1.2.7. Security
2.1.3. SOHO and Small Businesses - Buildings Greater than 100,000 Square Feet
2.1.3.1. Control
2.1.3.2. Connectivity
2.1.3.3. Coverage
2.1.3.4. Capacity
2.1.3.5. Cost
2.1.3.6. Convenience
2.1.3.7. Security

Section 3.
Market and Business Issues

3.1. Definition - Fixed Mobile Convergence
3.2. Report Scope - Enterprise Fixed Mobile Convergence
3.3. Time Spent Inside Buildings
3.4. Drivers of Mobile Services Solutions
3.4.1. Cost - Direct and Productivity
3.4.1.1. Cellular Minute Costs
3.4.1.1.1. Cellular Voice Pricing and Unlimited Plans
3.4.1.2. Roaming Costs - Voice and Data
3.4.1.2.1. International Roaming
3.4.1.3. Flat-Rate Data Plans
3.4.2. Reach and Coverage
3.4.2.1. Coverage - Wi-Fi vs. Cellular
3.4.2.2. Remote Office Coverage
3.4.3. Connectivity
3.4.3.1. Multi-Radio Device Proliferation
3.4.3.2. Dual-Mode SIM Devices
3.4.4. Capacity and Connection Speed
3.4.4.1. Wi-Fi vs. Cellular
3.4.4.2. Femtocells vs. Wi-Fi Solutions
3.4.4.2.1. Cost
3.4.4.2.2. Consumer Expectations
3.4.4.2.3. Accessibility
3.4.4.2.4. Groups Served by Multiple Operators
3.4.4.2.5. Services Innovation
3.4.4.2.6. QoS
3.4.4.2.7. Traffic Offloads
3.4.4.2.8. Battery Life
3.4.4.3. Wi-Fi Networks vs. DAS Networks
3.4.4.4. FMC vs. Macronetwork LTE
3.4.4.5. Has 802.11n Changed How People View FMC Applications in the Workplace?
3.4.4.6. Location-Based Solutions for Cellular and Wi-Fi
3.4.5. Control
3.4.5.1. Compliance
3.4.5.2. Work vs. Personal Usage
3.4.5.3. Home FMC - Services Influencing Enterprise FMC
3.4.5.4. Device Management Benefits
3.4.5.5. FMC as a Competitive Advantage
3.4.5.6. Switch Consolidation
3.4.5.7. Deskphone Consolidation
3.4.6. Convenience/Functionality
3.4.6.1. PBX Functionality - Its Role in FMC
3.4.6.1.1. Skype
3.4.6.2. IM - Light Services Collaboration
3.4.6.3. Mobile Broadband
3.4.6.4. Surveillance
3.4.6.5. Backup and Synchronization Services
3.4.6.6. Location Applications
3.5. User Behavior
3.5.1. Customer Perception - The "Ubiquity of Wi-Fi"
3.5.2. Usage Impacts
3.5.2.1. Business Workflows
3.6. Operator Factors Affecting FMC Deployments
3.6.1. Customer Churn
3.6.2. Revenue
3.6.3. Capacity Utilization
3.6.4. Services Differentiation
3.6.5. 3G Broadband Networks
3.6.6. Roaming
3.6.7. Management and Customer Support
3.6.8. Testing Various Solutions and First-Mover Advantage
3.6.9. IMS Deployments
3.7. The Dilemma for Operators with Fixed and Mobile Network Assets
3.8. Vertical Analysis
3.8.1. Healthcare
3.8.2. Retail
3.8.3. Education
3.8.4. Hospitality
3.8.5. Airports
3.9. Size of Business

Section 4.
Technology Issues

4.1. UMA
4.2. EAP-SIM
4.3. H.323, Proprietary, and SIP
4.4. Portable Access Points
4.5. IMS
4.5.1. Application Opportunities
4.5.1.1. Voice
4.5.1.2. Push-to-Talk
4.5.1.3. Video
4.5.1.4. Other
4.5.1.5. Services Layer
4.5.2. Challenges
4.6. VCC
4.7. RCS
4.8. Bandwidth Management

Section 5.
Key Industry Players

5.1. UC/FMC Platform Vendors - Enterprise-Based
5.1.1. MobileAccess
5.2. UC/FMC Platform Vendors - Operator-Based
5.3. Access Point Vendors
5.4. Enterprise Communications Solutions Providers
5.5. Wi-Fi Operators
5.6. Mobile Operators
5.7. Alternative Operators
5.8. IMS/Mobile Infrastructure Vendors
5.9. IN Solutions Providers
5.10. Wi-Fi Aggregators

Section 6.
Market Forecasts

6.1. Forecast Methodology
6.2. Cellular/Wi-Fi Smartphone Customer Distribution by Size of Business
6.3. Cellular/Wi-Fi Smartphone Customer Distribution by Industry Segment
6.4. Cellular/Wi-Fi Smartphone Customer Distribution by Commercial Building Size
6.5. Medium and Large Business Customer Smartphone Distribution by Size of Building
6.6. Femtocell and Picocell Access Business Customers
6.7. Dual-Mode Smartphone VoWi-Fi Customers
6.8. Data and Voice-over-Wi-Fi Dual-Mode Smartphone Customer Service Distribution Profile
6.9. Enterprise FMC Service Customers
6.10. Business Customer Mobile Broadband Forecasts

Section 7.
Company Directory


Section 8.
Acronyms

Scope of Study
Sources and Methodology
Notes




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