Mobile Banking and Funds Transfer

Untethered Banking, Bill Pay, Domestic and International Person-to-Person Payments

Financial institutions are seizing the opportunity to tap a vast market of unbanked consumers and create stickiness with their current banking customers worldwide by offering personal financial services through mobile phones. In addition to traditional banking services, these offerings include bold new services such as international and domestic person-to-person payments. In addition to banks, MNOs, money transfer organizations, bank software vendors and mobile application service providers are all potential players in providing these services.

This study examines the ways these services will be used, the players within the space, who’s hot and who’s not, winners and losers, and what MNOs and financial services providers can do to take advantage of these opportunities. It includes forecasts for mobile banking, domestic person-to-person money transfers and international remittances.

What Questions Does This Report Answer?

  • What are the key markets for mobile financial services?
  • Who are the key players within the mobile financial services ecosystem?
  • Who will benefit from mobile financial services?
  • What do interested parties need to do to capitalize on mobile financial services opportunities?
  • What are the challenges for mobile financial services market acceptance and success?

Who Needs This Report?

  • Retail financial institutions
  • Card payment issuers
  • Card payment processors
  • Money transfer organizations
  • Bank software vendors
  • MNOs
  • Mobile application service providers
  • Bank regulators

Table of Contents


Section 1.
EXECUTIVE SUMMARY
1.1. Market Opportunity Overview
1.2. Market Drivers
1.2.1. Demand Drivers
1.2.2. Supply Drivers
1.3. Barriers
1.3.1. Demand Barriers
1.3.2. Supply Barriers
1.4. Forecasts
1.4.1. Mobile Financial Services Subscribers
1.4.2. Mobile Banking Subscribers
1.4.3. Mobile International Remittance Subscribers
1.4.4. Mobile-Enabled International Remittance
1.4.5. Mobile Domestic Person-to-Person Payments Subscribers
1.5. Conclusions and Recommendations
1.5.1. Who’s Hot
1.5.2. Who’s Not
1.5.3. Who Should Play

Section 2.
MARKET ISSUES
2.1. Primary Elements of Mobile Banking and Transactions
2.2. Mobile Banking
2.2.1. Definition
2.2.2. Current Landscape
2.2.3. Functionality
2.2.3.1. Customer Service
2.2.3.2. Bill Payment
2.2.3.2.1. Telrock
2.2.4. Regional Differences and Developments
2.2.4.1. Europe
2.2.4.2. Asia
2.2.4.3. United States
2.2.5. Key Players
2.2.5.1. Banks
2.2.5.2. MNOs
2.2.5.3. Mobile Banking Solutions Providers
2.2.5.3.1. Fidelity National Information Services (FIS)
2.2.6. Drivers
2.2.7. Barriers
2.3. Mobile International Remittance
2.3.1. International Remittance Market
2.3.1.1. Banks Become Aggressors
2.3.1.1.1. US Battleground
2.3.1.2. Visa, Inc
2.3.2. Current Landscape for Mobile International Remittance
2.3.2.1. MNOs – Smart Communications
2.3.2.2. MNO – Globe Telecom
2.3.2.3. Western Union
2.3.2.4. PayPal Mobile
2.3.2.5. Specialist Mobile Solutions Providers
2.3.3. Where Things Are Headed
2.3.3.1. The Evolving Role of MNOs
2.3.3.1.1. Interoperability Hubs
2.3.4. Government
2.3.5. Drivers
2.3.6. Barriers
2.4. Mobile Person-to-Person Payments, Domestic
2.4.1. Domestic Person-to-Person Payments, Developed World
2.4.2. Domestic Person-to-Person Payments, Developing World
2.4.2.1. A Look at Kenya
2.4.3. Current Landscape
2.4.3.1. Why Mobile Is an Opportunity to Grow Electronic Person-to-Person Payments
2.4.3.2. MNOs – Vodafone’s M-PESA
2.4.3.3. MNOs – Smart Communications
2.4.3.4. MNOs – Globe Telecom GCash
2.4.3.5. MNO – Orange
2.4.3.6. Visa and the Indian Banks
2.4.3.7. Obopay
2.4.3.8. Other Players
2.4.4. Regional Differences
2.4.4.1. Latin America
2.4.4.2. Africa
2.4.5. Drivers
2.4.6. Barriers
2.5. Applicable Technologies for Mobile Banking and Transactions
2.5.1. SMS
2.5.2. Mobile Internet
2.5.3. Preloaded and Downloadable Mobile Applications
2.5.3.1. Web-Based Mobile Applications

Section 3.
TECHNOLOGY ISSUES
3.1. SMS
3.1.1. Handset and SIM Requirements
3.1.2. Network Requirements
3.2. USSD (GSM-Only)
3.2.1. Using USSD
3.2.2. Handset and SIM Requirements
3.2.3. Network Requirements
3.2.4. Security
3.3. Mobile Internet
3.3.1. Handset Requirements
3.3.2. Network Requirements
3.4. Preloaded and Downloadable Mobile Applications
3.4.1. Web-Based Mobile Applications

Section 4.
KEY INDUSTRY PLAYERS
4.1. Mobile Network Operators
4.1.1. AT&T Wireless
4.1.2. Bharti Airtel
4.1.3. Sprint Wireless
4.1.4. Verizon Wireless
4.1.5. Vodafone
4.2. Financial Services Companies
4.2.1. Bank of America
4.2.2. Wells Fargo
4.3. Person-to-Person Transfers/International Remittance Enablers
4.3.1. Affinity Mobile
4.3.2. Amazon.com (Amazon Payments)
4.3.3. G-Xchange (globe)
4.3.4. MasterCard
4.3.5. Obopay
4.3.6. Paybox
4.4. Mobile Banking Enablers
4.4.1. ClairMail
4.4.2. Firethorn
4.4.3. Fiserv
4.4.4. Fronde Anywhere
4.4.5. Harland Financial Solutions
4.4.6. JiGrahak Mobility Solutions
4.4.7. Metavante, Monitise
4.4.8. mFoundry
4.4.9. Mocapay
4.4.10. Sybase 365
4.4.11. Transaction Wireless
4.4.12. Yodlee
4.5. Comprehensive Mobile Banking/Transaction Enablers
4.5.1. Bharti Telesoft
4.5.2. Fundamo
4.5.3. LUUP
4.5.4. Macalla
4.5.5. mChek
4.5.6. Mobile Money Ventures
4.5.7. Postilion/S1
4.5.8. Visa Inc
4.6. Other Enablers
4.6.1. Broca
4.6.2. Celltrust

Section 5.
MARKET FORECASTS
5.1. Forecast Methodology
5.1.1. Mobile Banking Subscribers
5.1.2. Mobile International Remittance Subscribers
5.1.3. Mobile International Remittance Value
5.1.4. Mobile Domestic Person-to-Person Payments
5.2. Market Forecasts
5.2.1. Total Mobile Subscribers in Key Regions
5.2.2. Total Mobile Banking and Transaction Subscribers
5.2.3. Mobile Banking Subscribers
5.2.4. Mobile International Remittance Subscribers
5.2.5. Mobile-Enabled International Remittance Value
5.2.6. Mobile Domestic Person-to-Person Payments Subscribers

Section 6.
COMPANY DIRECTORY

Section 7.
ACRONYMS
SCOPE OF STUDY
SOURCES AND METHODOLOGY
NOTES
CHART



Tables
  • Mobile Subscribers, World Market, Forecast: 2008 and 2013
  • Mobile Financial Services Subscribers, World Market, Forecast: 2008 to 2013
  • Mobile Banking Subscribers, World Market, Forecast: 2008 to 2013
  • Mobile International Remittance Subscribers, World Market, Forecast: 2008 to 2013
  • Mobile-Enabled International Remittance Revenue, World Market, Forecast: 2008 to 2013
  • Mobile Domestic Person-to-Person Payments Subscribers, World Market, Forecast: 2008 to 2013

Charts
  • Mobile Financial Services Subscribers, World Market, Forecast: 2008 and 2013
  • Mobile Banking Subscribers, World Market, Forecast: 2008 and 2013
  • Mobile International Remittance Subscribers, World Market, Forecast: 2008 and 2013
  • Mobile-Enabled International Remittance Revenue, World Market, Forecast: 2008 and 2013
  • Mobile Domestic Person-to-Person Payments Subscribers, World Market, Forecast: 2008 and 2013
  • Mobile International Remittance Subscribers, World Market, Forecast: 2008 and 2013
  • Mobile-Enabled International Remittance Revenue, World Market, Forecast: 2008 and 2013
  • Mobile Domestic Person-to-Person Payments Subscribers, World Market, Forecast: 2008 and 2013