Annual RFID End User Survey

More Than 185 Organizations Share Their RFID Adoption Plans

More than 185 organizations from around the world responded to ABI Research’s annual RFID end-user survey. In this report we provide the high-level, top-line results from our online survey. This research study includes analysis of respondents’ RFID usage plans, primary adoption drivers, operating frequencies and applications being supported and evaluated; current and planned RFID expenditures; hardware requirements; vendor sources and selection criteria; and demographics. Non-user responses are also briefly analyzed to gain perspective into reasons for not adopting RFID. The respondent pool includes replies ranging from manufacturing to retail to government, representing organizations of various sizes, revenue classifications, and lines of business. The results offer a sample snapshot view of the broader end-user community trends to consider in the development of more detailed market models and business strategies.

What Questions Does This Report Answer?

  • What are end-users’ RFID adoption plans?
  • What are the key factors driving and inhibiting RFID adoption?
  • Which core value propositions are being sought by using RFID?
  • Which applications are supported or under evaluation?
  • Which frequency ranges are being used or piloted?
  • What are end-users’ tag selection criteria?
  • Which reader form factors are being used or under consideration?
  • What are end-users’ RFID system expenditure expectations?
  • From which sources do end-users secure RFID solutions?
  • What are end-users’ vendor selection criteria and levels of satisfaction?

Who Needs This Report?

  • RFID Passive and active hardware manufacturers
  • RFID software developers
  • RFID solution providers
  • RFID systems integrators
  • RFID value-added resellers and distributors
  • RFID investment community
  • RFID end users
  • RFID industry observers and influencers



Section 1.
EXECUTIVE SUMMARY

Section 2.
INTRODUCTION

Section 3.
RFID SYSTEM HISTORY/USAGE PLANS
3.1. Usage Plans/RFID History

Section 4.
PRIMARY VERTICAL MARKETS
4.1. All Respondents
4.2. Current Users and Evaluators

Section 5.
THE BUSINESS CASE FOR RFID
5.1. Primary Adoption Drivers
5.2. Perceived Value Propositions
5.3. Reasons for Non-Adoption

Section 6.
APPLICATION ANALYSIS
6.1. Application Definitions
6.2. Applications Supported
6.3. What Is Being Tagged?

Section 7.
RFID SYSTEM REQUIREMENTS
7.1. Operating Frequencies
7.2. Transponder Selection Criteria
7.3. Reader Form Factors Supported
7.4. ROI Timeframe Expectations

Section 8.
RFID SYSTEM EXPENDITURES
8.1. Estimated Annual Expenditures
8.2. Budget Allocation by Product Category

Section 9.
RFID PURCHASING SOURCES
9.1. RFID Sources
9.2. Vendor Selection Criteria

Section 10.
END-USER DEMOGRAPHICS
10.1. Annual Revenue
10.2. Roles and Responsibilities of Respondents
10.3. Regional Distribution

Section 11.
ACRONYMS


HOW THE END-USER SURVEY WAS CONDUCTED

Tables
  • Primary RFID System Adoption Drivers, End-User Respondent Average Ratings by RFID History/Usage, Excluding Non-Users and Non-Evaluators (1=Not Important; 5 = Extremely Important)
  • Primary RFID System Adoption Drivers, Most Important Adoption Drivers among End-User Respondents by RFID History/Usage (Ranking List by Average Score)
  • High-Level Benefits/Value Propositions Impacting Decision to Adopt RFID (Level of Importance Average Ratings), End-User Respondent Average Ratings by RFID History/Usage, Excluding Non-Users and Non-Evaluators (1=Not Important; 5 = Extremely Important)
  • High-Level Benefits/Value Propositions Impacting Decision to Adopt RFID (Level of Importance Rankings), Most Important High-Level Benefits/Value Propositions Impacting Decision to Adopt among End-User Respondents by RFID History/Usage (Ranking List by Average Score)
  • Primary Reason for Not Adopting RFID, Percent of Non-User Respondents (Combined)
  • RFID Applications Being Supported, Piloted, and/or Installed, Percent of Respondents by RFID Usage/History, Excluding Non-Users and Non-Evaluators
  • RFID System Operating Frequency Being Used, Percent of Respondents by RFID Usage/History, Excluding Non-Users and Non-Evaluators
  • Transponder/Tag/Card Selection Criteria, End-User Respondent Average Level of Importance Ratings by RFID History/Usage, Excluding Non-Users and Non-Evaluators (1=Not Important; 5 = Extremely Important)
  • Transponder/Tag/Card Selection Criteria (Level of Importance Rankings), Most Important Transponder/Tag/Card Selection Criteria among End-User Respondents by RFID History/Usage (Ranking List by Average Score)
  • Current and Anticipated Reader Form Factors Supported, Percent of Respondents by RFID Usage/History, Excluding Non-Users and Non-Evaluators
  • Target ROI Timeframe Requirement for RFID Systems, Percent of Respondents by RFID Usage/History, Excluding Non-Users and Non-Evaluators
  • Anticipated Annual RFID System Expenditures for 2008 and 2009, Percent of Respondents by RFID Usage/History, Excluding Non-Users and Non-Evaluators
  • Average Budget Allocation by Product Category, End-User Respondents' Average Budget Allocation Percent by RFID History/Usage, Excluding Non-Users and Non-Evaluators
  • RFID System Purchasing Source(s), Percent of Respondents, Excluding Non-Users and Non-Evaluators
  • Vendor Selection Criteria, End-User Respondents Average Level of Importance and Satisfaction Ratings, Excluding Non-Users and Non-Evaluators (1=Not Important/Satisfied; 5 = Extremely Important/Satisfied)
  • End-User Respondents Segmented by Total Annual Revenue, Percent of Respondents by RFID Usage/History, Excluding Non-Users and Non-Evaluators
  • End-User Respondents Segmented by Tier Size, Percent of Respondents by RFID Usage/History, Excluding Non-Users and Non-Evaluators
  • End-User Respondents Segmented by Specific RFID Responsibilities, Percent of Respondents by RFID Usage/History, Excluding Non-Users and Non-Evaluators

Charts
  • End-User Survey Respondents Segmented by RFID History/Usage, Percent of Total Respondents
  • End-User Survey Respondents Segmented by RFID History/Usage, Percent of Respondents, Excluding Non-Users and Non-Evaluators
  • End-User Survey Respondents Segmented by Primary Vertical Market, Percent of Total Respondents
  • Manufacturing End-User Survey Respondents Segmented by Primary Industry, Percent of Manufacturing Respondents
  • Transportation End-User Survey Respondents Segmented by Primary Industry, Percent of Transportation Respondents
  • Retail Trade/Store End-User Survey Respondents Segmented by Primary Industry, Percent of Retail Trade/Store Respondents
  • Healthcare End-User Survey Respondents Segmented by Primary Industry, Percent of Healthcare Respondents
  • Commercial Services End-User Survey Respondents Segmented by Primary Industry, Percent of Commercial Services Respondents
  • End-User Survey Respondents Segmented by Primary Vertical Market, Percent of Respondents, Excluding Non-Users and Non-Evaluators
  • Primary RFID System Adoption Drivers (Level of Importance), End-User Respondents Average Level of Importance Ratings by RFID History/Usage, Excluding Non-Users and Non-Evaluators (1=Not Important; 5 = Extremely Important)
  • High-Level Benefits/Value Propositions Sought with RFID (Level of Importance), End-User Respondents Average Level of Importance Ratings by RFID History/Usage, Excluding Non-Users and Non-Evaluators (1=Not Important; 5 = Extremely Important)
  • Primary Reason for Not Adopting RFID, Percent of Non-User Respondents (Combined)
  • Primary Reason for Not Adopting RFID, Percent of Respondents Not Using BUT Have Piloted, Evaluated, or Tested RFID
  • Primary Reason for Not Adopting RFID, Percent of Respondents Not Using NEVER Have Piloted, Evaluated, or Tested RFID
  • RFID Applications Being Supported, Piloted, and/or Installed, Percent of Respondents, Excluding Non-Users and Non-Evaluators
  • RFID Applications Being Supported, Piloted, and/or Installed, Percent of Respondents with an RFID System Installed
  • RFID Applications Being Supported, Piloted, and/or Installed, Percent of Respondents with an RFID System Installed AND New Pilot/Test for Additional Application(s)
  • RFID Applications Being Supported, Piloted, and/or Installed, Percent of Respondents Currently Piloting, Testing, or Evaluating RFID
  • RFID System Operating Frequency Being Used, Percent of Respondents, Excluding Non-Users and Non-Evaluators
  • Transponder/Tag/Card Selection Criteria, End-User Respondent Average Level of Importance Ratings by RFID History/Usage, Excluding Non-Users and Non-Evaluators (1=Not Important; 5 = Extremely Important)
  • Current and Anticipated Reader Form Factors Supported, Percent of Respondents, Excluding Non-Users and Non-Evaluators
  • Target ROI Timeframe Requirement for RFID Systems, Percent of Respondents by RFID Usage/History Excluding Non-Users and Non-Evaluators
  • RFID System Purchasing Source(s), Percent of Respondents, Excluding Non-Users and Non-Evaluators
  • Vendor Selection Criteria (Level of Importance and Satisfaction), End-User Respondents Average Level of Importance and Satisfaction Ratings, Excluding Non-Users and Non-Evaluators (1=Not Important; 5 = Extremely Important)
  • Average Total Annual Revenue, Percent of Respondents, Excluding Non-Users and Non-Evaluators
  • End-User Respondents Segmented by Tier Size, Percent of Respondents by RFID Usage/History, Excluding Non-Users and Non-Evaluators
  • End-User Respondents Segmented by Specific RFID Responsibilities, Percent of Respondents by RFID Usage/History, Excluding Non-Users and Non-Evaluators
  • End-User Respondents Segmented by Region, Percent of Respondents