The Evolution of Enterprise VoIP

Shifting Trends for PBX, IP Phones, VoW, and Hosted Services

The purpose of this study is to quantify the impact of Internet Protocol private branch exchanges (IP-PBX), hosted solutions, and Internet Protocol (IP) telephones on the enterprise and carrier markets. The report discusses shifts in enterprise migration from legacy networks to VoIP as well as demands from enterprises for related services and end-device equipment.

ABI Research breaks the enterprise VoIP market into categories based on company size as well as by the pervasiveness of IP in adopted solutions. Additionally, the report provides insight into the penetration of SIP into end-devices for the office environment and discusses changing technologies and business models by vendors. Finally, it provides some insight into operator-vendor relationships for the support of enterprise VoIP services.

What Questions Does This Report Answer?

  • What is driving the uptake in enterprise VoIP services?
  • How does enterprise VoIP traction differ among small, medium, and large businesses?
  • What IP technologies are driving innovation in VoIP services and equipment?
  • How large is the hosted services market for enterprise VoIP?
  • What are shipment patterns for IP phones?
  • What role will Voice over Wi-Fi play in enterprise VoIP?
  • How prevalent will SIP be in end-devices for the enterprise?
  • Who are the main vendors of enterprise VoIP?
  • Who are the main service providers for hosted enterprise VoIP services?

Who Needs This Report?

  • Enterprises
  • Telecom Operators
  • Cable, CLEC, and Alternative Services Providers
  • VoIP Network Vendors
  • IP Phone Manufacturers
  • Chip Manufacturers
  • Financial Community