Global OEM Telematics Vendor Matrix
ABI Research has prepared this matrix to give an unbiased rating on OEM telematics service offerings based on product implementation and innovation. Only telematics services offered through OEM distribution channels by agreement with telematics service providers (TSPs) and OEMs are included. Although we have included TSPs such as ATX in previous vendor matrices, only telematics solution brands that are known to end users are included in this matrix. Several criteria are evaluated toward determining the rating of a particular OEM telematics solution:
Innovation
- Infotainment - Ability to download and access entertainment related information such as POIs
- Social networking - Sharing of location-based information among telematics users
- Off-board navigation - Web-based navigation
- Emergency calling - Manual and/or automatic activation of voice call to operator
- Road-side assistance - Manual connection to operator for local assistance
- Stolen vehicle tracking and recovery - Ability to detect, notify, track, and recover stolen vehicles
- Insurance - Use of telematics functionality to reduce insurance premiums such as PAYD schemes
- Remote control - Ability to remotely lock and unlock doors, operate the horn, and slow down or immobilize vehicles
- Operator service - Access to operator for information and assistance
- Traffic info - Ability to receive advanced, real-time traffic information
- Remote diagnostics - Regular availability of detailed diagnostics reports including service request notifications
- External connectivity - Ability to connected external mobile devices such as cellphones and MP3 players
- Internet access - Access to live Internet information
Implementation
- Partnerships - Number and quality of external relationships and vendor partnerships
- Ability to scale - Capability to grow and extend the telematics offering to more vehicles and countries
- Subscriber base - Number of telematics subscribers
- Number of car models - Number of models on which telematics service is available, standard or as an option
- Service plan options - Number and diversity of service plans
- Overall organisational health - Degree to which long-term availability of service can be guaranteed
- Marketing, branding, and communication - Range, frequency, and quality of marketing and communication campaigns
- Standardization - Adherence to national or international standards
- Number of countries - Availability of telematics solutions in other countries and regions
- Quality and reliability - Overall rating of the telematics service in terms of quality and reliability in all circumstances
Global OEM Telematics Vendor Matrix Top 10 Listing:
Rankings
After individual scores are established for Innovation and Implementation using the above criteria,
an overall company score is established using the Root Mean Square (RMS) method:
The resulting overall scores are then ranked and used for percentile comparisons.
The RMS method, in comparison with a straight summation or average of individual innovation and implementation values,
rewards companies for standout performance.
For example, using this method a company with an innovation score of 9 and an implementation score of 1 would score considerably higher
than a company with a score of 5 in both areas, despite the mean score being the same. ABI Research believes this is appropriate as
the goal of these matrices is to highlight those companies that stand out from the others.
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