Enterprise Communications

Research Service

The Enterprise Communications Research Service provides a holistic view of the technologies, services, issues and trends affecting enterprise communications. Technology coverage includes VoIP, Wi-Fi, femtocells, video and telepresence technologies, virtualization, and cloud services. It offers global forecasts for enterprise communications technologies, and for applications such as telephony, unified communications and collaboration, video and telepresence, video surveillance, audio and web conferencing, network and content security, contact centers, and fixed-mobile convergence. The Service also discusses a number of business and market issues that have an impact on enterprise communications as well as comparative analysis of ecosystem suppliers.

This Service Covers the Following Technology and Market Issues:

  • Global Forecasts for Enterprise Communications Technologies and Applications
    • Segmentation by Region, Industry Vertical, Size of Business, Service Delivery Model (Premises-based and Cloud-based/Hosted), and Technology
  • Enterprise Communications Applications
    • Unified Communications, Collaboration, & Contact Centers
    • Videoconferencing, Telepresence, & Video Surveillance
    • Audio and Web Conferencing
    • Network and Content Security
    • Fixed Mobile Convergence 
  • Enterprise Communications Technologies
    • Voice over IP (VoIP)
    • Wi-Fi, Femtocells
    • Virtualization, Cloud Computing
  • Enterprise Communications Markets
    • Carriers and Mobile Operators, Equipment Manufacturers, Application Providers, Systems Integrators, Value Added Resellers