| Mobile Device Management for Business
Device Management Platforms, Procurement and Asset Management Services, Billing and Support Services, and Enhanced Services RR-DMGT-07: Mobile Device Management Services – In this report, the market for mobility and device management services and associated platforms will be analyzed. An update on the market drivers along with relevant services forecast data will set the stage for the growth we expect. The complexity of the needs and solution sets will be analyzed along with review of future competitive scenarios and recommendations to value chain players. Finally, forecasts for device management services will be presented for worldwide markets as well as forecast distribution in North America by industry vertical.  What Does This Report Answer?
Section 1.
EXECUTIVE SUMMARY 1.1 Scope of Report 1.2 Demand Drivers 1.3 Mobility Management Services 1.3.1 Policy Development 1.3.2 Procurement and Asset Management 1.3.3 Billing and Audit Reconciliation 1.3.4 Enhanced Customer Care 1.3.5 Additional Services 1.4 Competitive Environment 1.4.1 Telecom Expense Management Firms 1.4.2 Lifecycle Mobility Management Services Firms 1.4.3 Operators 1.4.4 Carrier Mobile Device Management Platform Suppliers 1.4.5 Enterprise MDM Suppliers 1.4.6 E-Mail Services and Gateway Suppliers 1.5 Forecasts 1.6 Recommendations to Value Chain Players 1.6.1 Mobility Management Services Firms 1.6.2 Operators 1.6.3 MDM Vendors Section 2. DEMAND DRIVERS FOR MOBILITY AND DEVICE MANAGEMENT SERVICES 2.1 Evolution of the Mobility Management Challenge 2.1.1 Dispersed Mobile Services Adoption and Expensing 2.1.2 Increased Adoption of Wireless Services by Businesses 2.1.2.1 Mobile Messaging Services 2.1.2.1.1 Business Challenges with Mobile Messaging Services 2.1.2.2 Mobile Line-of-Business Solutions 2.1.2.2.1 Business Challenges with Mobile Line-of-Business Applications 2.1.2.3 Cellular Modems 2.1.2.3.1 Business Challenges with Cellular Modems 2.1.2.4 Wi-Fi in Handsets 2.1.2.4.1 Business Challenges with Wi-Fi in Handsets 2.1.3 Mobile Device and Services Ecosystem Complexity 2.1.3.1 Challenges for Businesses with the Mobile Device and Services Ecosystem 2.1.4 Device Memory and Storage 2.1.4.1 The Challenges for Businesses with Device Memory and Storage 2.2 Demand Inhibitors 2.2.1 Mobile Device Management Platforms 2.2.2 Outsource versus In-Source Mentality 2.2.3 IT Control of Information and Devices 2.2.4 Low Savings as a Percentage of Total IT Budget 2.2.5 Addressable Market – Company-Liable Cellular Services 2.2.6 Addressable Market – Size of Business Distribution 2.3 Demand Driver Summary and Business Impact Section 3. MOBILITY MANAGEMENT PRODUCTS AND SERVICES 3.1 Overview 3.2 Mobile Device Management Platforms – Operators 3.2.1 Operator Device Management Platform Capabilities 3.2.2 Lifecycle Benefits of Operator MDM 3.2.3 Value of Operator MDMs for Developed and Developing World Regions 3.2.4 Operator MDM Differences between Large and Small Network Operators 3.3 Mobile Device Management Platforms – Enterprise 3.4 Mobile E-Mail Platform Device Management Solutions 3.5 Primary Benefits Summary of MDM Platforms 3.6 Mobility Management Services 3.6.1 Policy Development 3.6.1.1 TCO Analysis 3.6.2 Procurement and Asset Management 3.6.2.1 Web Portals 3.6.2.2 Usage Monitoring and Reports 3.6.2.3 Device Setting Management 3.6.3 Billing Management 3.6.3.1 Bill Auditing and Reconciliation 3.6.3.2 Split Billing 3.6.4 Enhanced Customer Care and Additional Services 3.7 Comparative Analysis of Mobility Management Services and MDM Platforms 3.7.1 Policy Development 3.7.1.1 Policy Development Services for Small versus Large Businesses 3.7.2 Procurement and Asset Management 3.7.2.1 Procurement and Asset Management Services Value for Small versus Large Businesses 3.7.3 Billing Audit and Reconciliation 3.7.3.1 Billing Audit and Reconciliation Services Value for Small versus Large Businesses 3.7.4 Enhanced Customer Care 3.7.4.1 Enhanced Customer Care Services Value for Small versus Large Businesses 3.7.5 Additional Services 3.7.5.1 Additional Services Value for Small versus Large Businesses 3.7.6 Security Services 3.7.6.1 Security Services Value for Small versus Large Businesses 3.8 Conclusions and Considerations for Value Chain Players Section 4. KEY INDUSTRY PLAYERS 4.1 Overview 4.1.1 MDM Vendors 4.1.1.1 InnoPath 4.1.1.2 Interop Technologies 4.1.1.3 LANDesk 4.1.1.4 mcTEL 4.1.1.5 Mobilethink 4.1.1.6 Perlego Systems 4.1.1.7 Sybase iAnywhere 4.1.2 Middleware and IT Services Firms 4.1.2.1 Hewlett-Packard 4.1.2.2 IBM 4.1.2.3 Motorola 4.1.3 Mobile E-Mail Providers 4.1.3.1 Nokia 4.1.3.2 Research In Motion 4.1.4 Mobility Management Services Firms 4.1.4.1 Amtel 4.1.4.2 Enterprise Mobile 4.1.4.3 Integrated Mobile 4.1.4.4 Movero Technology 4.1.4.5 Rivermine 4.1.5 Mobile Security Suppliers 4.1.5.1 SMobile Systems 4.1.6 Operators 4.1.6.1 Sprint Nextel Section 5. MARKET SUMMARY, FORECASTS, AND PREDICTIONS 5.1 Mobility Management Services Market Summary 5.1.1 Mobile Services Forecasts and Value Chain Complexity 5.1.2 Mobility Management Challenge for Businesses 5.1.3 Mobility Management Services Summary 5.1.4 Mobility Management Services Buying Criteria 5.2 Forecast Methodology 5.3 Customer Distribution by Region and Size of Business 5.4 Customer Penetration by Region and Size of Business 5.5 ARPUs and Revenue 5.6 Market Predictions 5.6.1 Consolidation of TEM Vendors 5.6.2 TEM Vendors Become Mobility Management Services Firms 5.6.3 Enterprise MDM Firm(s) Acquire Mobility Management Services Firm(s) 5.6.4 Mobile Network Operator Backs Start-Up of a Business Customer MVNO 5.6.5 Mobile Operator Creates Mobile Management Offering for SMBs Section 6. COMPANY DIRECTORY Section 7. ACRONYMS SCOPE OF STUDY SOURCES AND METHODOLOGY NOTES Tables
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